Testimonios

To whom this may concern:

The following is a transcription of real life event occurred in my family recently.

My wife and I had a new blessing from our Lord, we had a new baby.

We had a by the numbers, issue free vaginal delivery and our obstetrician verified our newborn was in perfect health.

A couple of days afterwards, we started noticing the tell tale signs of yellow hue on the skin of our baby.

We had our pediatrician evaluate the baby.  He ordered a blood test to check her bilirubin levels.

Our baby was past the normal threshhold for her age, and close to the toxic level.

Our pediatrician suggested we check into a hospital emergency room, hereafter referred to as ER, to get our baby phototherapy, which he recommended as extremely effective for the treatment of physiological jaundice, which was the most likely and correct diagnosis for our baby’s condition.

Our pediatrician reluctantly agreed that a hospital emergency room visit for this situation would entail quite a bit more than just phototherapy.  It was likely the hospital ER would isolate the baby from the parents quite often, they would draw more blood and run more tests than necessary, likely administer antibiotics and other less than ideal courses of treatment.

Needless to say, as parents who had spent every moment of our baby’s life with her in our arms we wanted to avoid all of this.

After imploring for another option, our pediatrician suggested trying to reach Huellitas de Amor.

We called their number in the dead of night, scared and hopeless.  Mrs. Lopez from HdA answered the phone promptly.  After explaining the situation to Mrs. Lopez, she immediately indicated she would be taking ownership of the situation. She asked to be notified if the health of the baby changed before dawn, and that she would come to our home first thing in the morning.

Mrs. Lopez showed up the next morning promptly as she stated she would.  Without hesitation, she verified the patient, our baby, and immediately began the course of treatment.

Thanks to the professional, immediate attention of Mrs. Lopez, our baby was able to get the necessary phototherapy at home, under the loving care of our baby’s most trusted allies, the parents.  We monitored her temperature and even her bilirubin levels with the professional, medical grade equipment Mrs. Lopez deployed… without blood tests!

Huellitas de Amor and Mrs. Lopez demonstrated through their actions that delivering the highest standards of care was their first priority always.  Never once did HdA nor Mrs. Lopez put a priority on anything else above our baby’s health and safety.  Concerns such as clerical paperwork, payment arrangements, medical plan approval did not deter in any way shape or form HdA and Mrs. Lopez from forging full speed ahead towards treatment and resolution for our baby.

Thus, my family and I endorse Huellitas de Amor and Mrs. Lopez in no uncertain terms.  The dedication and level of care provided to us was top notch, non plus ultra.

Feel free to reach me via correspondence or email regarding the previously detailed information.

 Thanks and have a great day!

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Para: Linnette López/ Huellitas de Amor

Nosotros habíamos experimentado el parto y nacimiento de nuestra hija de forma natural en casa. A los días de haber nacido la llevamos al pediatra para hacerle los chequeos generales. Él nos señala que tiene piel amarilla y signos de hiperbilirubinemia. En ese caso recomendaba hospitalización inmediatamente, pero al darse cuenta que era un parto natural en casa pensó que nos gustaba las cosas fuera de los hospitales y mejor aún si podíamos hacerlo desde la comodidad de nuestra casa sin separarnos de la bebé ya que la hiperbilirubinemia se combate a base de luz y fototerapia. Por medio de nuestro pediatra y por recomendación de él mismo, pudimos contactarnos con Linnette López y ella nos brindó los servicios de Huellitas de Amor.

 Quedamos muy satisfechos con cómo nos dio una guía de trabajo para poder manejar el tratamiento de la fototerapia en casa. Periódicamente teníamos que hacer las lecturas de la hiperbilirubinemia, y Linnette nos ofreció apoyo incondicional durante este proceso. Siempre se mantuvo atenta a cualquier estado o cambio en nuestra hija, dispuesta a responder nuestros mensajes o llamadas a altas horas de la madrugada cuando teníamos alguna duda o pregunta.

 Contar con los servicios de Huellitas de Amor fue lo mejor que pudimos hacer, por la gran atención, el profesionalismo de Linnette López, y por su alto conocimiento del tema, que nos dio confianza para poder ser los mejores cuidadores y protectores que podía tener nuestra hija.

¿Quién mejor que sus padres y familia en la comodidad de su hogar?

¡Gracias por sus servicios!